When I arrived I was greeted right away and was asked if I wanted anything to drink they have Amazing service and very friendly and professional employees, I definitely recommend going to them. Big shout out to Amanda and everyone who works there.
Richard Song was very professional., sat down with us and made our buying experience great. Very professional, knowledgeable and a great advisor.
When my husband and I arrived at the dealership We were unsure about what we wanted to do with our current Mini Countryman. We were greeted by Lauren and her smile assured us that we we going to get the help we needed. I say this to say that from the first time we ever purchased a Mini Cooper in 2012 Lauren won our hearts. She doesn’t just sell you a car she possesses a warm and personable demeanor that exudes friendship. So if anyone was going to sell us on anything it would have to be Lauren. On the day we arrive 6/4/19, Lauren was managing 3 customers with so much confidence and personal attention, that we waited patiently for above 3 hours for her specialized attention. During all this time she constantly thanked us for waiting and ask if she could get us any refreshments. I want to make it clear that by no means are we saying the the other representatives were inadequate or unfriendly everyone there was nice and very friendly . It’s just that Lauren feels like family, we’ve grown to love her, she’s a great person. She a tremendous asset to Mini of Allentown.
I had such a great experience with Lauren at MINI of Allentown, she was very helpful and super informative! I would recommend her to anyone!
It was a pleasure working with Robin and Luis. They were very helpful and kept me informed through out the whole service process. I would highly recommend the Mini dealership. They have a great team.
The team at MINI of Allentown always go above and beyond to ensure that my car is in tip-top condition and ready for the road ahead. They are a jovial group, passionate about the cars, serious about meeting the needs of the customer, but always ready with a smile.
My wife and I just purchased a retired 2019 Countryman service loaner to have another family vehicle. We already had a 2016 Cooper S Convertible that we were returning this year on lease. Lauren was always in touch about what options we had once the lease ended. We decided on adding a Countryman to match another family vehicle we had already purchased. They offered us one of their service loaners and I have to say we couldn't be happier. We have one of the most unique minis in the valley and we are happy to be apart of the mini family for years to come. Lauren went above and beyond with all the off the wall questions I had and my weird work schedule. I would recommend this dealer to my own family and I have. My in laws also purchased their own Mini weeks before we took delivery of our giraffe countryman. Outside of the sale of the vehicle whenever I stop by I feel apart of the family and it feels like im just "hanging out" rather then purchasing a vehicle. Which in my opinion makes the whole experience of purchasing a vehicle non stressful and actually enjoyable. I look forward to purchasing another vehicle from them in the future.
I've never had such a wonderful experience buying a car. Throughout the whole process everyone at MINI of Allentown was so helpful. We traveled all the way from NY to purchase the car because of the people there. We felt welcomed the whole time we were there, They never pressured us into buying anything. Over all pleasant experience.
Went to purchase a mini Oxford edition for our college student. Loved it so much I bought a Countryman for myself. Couldn't resist! Lauren was wonderful and made the process effortless. Everyone was friendly and knowledgeable. They made you feel so welcome. I highly recommend.