This was my first visit and my first service for my new mini. Luis was super professional, explained and showed me how to connect and use my car play as I had just shipped my vehicle from Germany and they reset my system. Kudos to them for fitting me on the fly and helping. Would gladly recommend.
My wife and I went to look at a certified pre-owned MINI at the dealer and every bit of the experience was great. Lauren was the first person we met and she was a pleasure to deal with from the start. No pressure and such a joy to speak to. The sales experience was actually fun for me. That was such a change from other car buying experiences I've had. Lauren wasn't available to deliver my car but Jolene filled in and did a great job helping us out at the time of delivery. Jolene was super helpful and even ...
Jolene Tang is a wonderful sales person. She was polite, cordial, and very organized. She answered all of our questions. We were not 'just another sale'. The experience was very personal, and like minded in our way of life, motoring. MINI of Allentown is pet friendly and we brought our cat with us who loves to ride along where ever we go in our MINI. While kitty motored around the showroom and interacted with everyone, we finalized the deal. It was a great experience and we are satisfied with the attention to detail and accommodations to meeting our needs that ...
I drive 2 hrs to visit Mini of Allentown because they treat everyone really well. I had my windshield replaced due to a stone chip and had to get it inspected, they fit me in very quickly and had me out of there in less than an hour. Robin is very personable and has always made my experience top notch. Also, he added a an oil change to the workorder because I was close. I have leased 3 Minis and this dealership provides the best customer care. Thanks MINI of Allentown you guys always make the etra drive worthwile
Good service. Comfy waiting lounge. Friendly staff. They clearly explain what the car needs. They could make the service time faster. I don't like waiting for long.
I trust MOA with my 2011 MINI Countryman! Robin Cox is an awesome Service Adviser! I feel I'm always getting top notch quality Service!
It was my first time at Mini of Allentown and I was very pleased. Robin Cox was helpful, professional, patient with all my questions and very knowledgable. I waited in the lounge and was pleasantly surprised to find a comfortable sofa with coffee, snacks, water and I was able to work and continue my day while my car was serviced. I look forward to my continued relationship with Mini of Allentown and Robin!
Very straightforward and honest about needs and costs. Friendly, helpful and responsive staff, and the car was returned to me clean. I love the fact that they give you an assessment of the car and complimentary checkup each time. Thank you so much.